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Shipping & Returns

Processing Time
We process orders within 24 - 48 hours (we operate our business Monday through Friday). Please note that processing time does not include delivery time.

Refused Shipments
If our shipment is refused or fails to be accepted for any reason, there will be a 20% restocking fee plus shipping charge.

Back Orders/Out of Stock
We keep a good amount of inventory. However, in a rare occasion, we might have some products that are "out-of-stock" due to shipment delay from either carrier or supplier. If that happens after you place your order, we will refund in the same way you pay.

Tracking/Delivery Confirmation
We e-mail the shipment confirmation include Tracking or Delivery Confirmation Number once order is being processed.

 

Shipping & Handling

1. United States
2. Canada
3. International

For United States Orders:

STANDARD

Merchandise SubTotal S & H Charge Shipping Method
Include Delivery Confirmation
Estimated
Delivery Time
$0.01 - $18.99 $3.99 Standard Mail 4 - 10 business days
over $19.00 FREE Standard Mail 4 - 10 business days

FEDEX OVERNIGHT

Merchandise SubTotal S & H Charge Shipping Method Estimated
Delivery Time

$0.01 - $200.00

$45.00

FEDEX OVERNIGHT arrive next day by 3 p.m.

1 business days

$200.01 - $400.00

$50.00

FEDEX OVERNIGHT arrive next day by 3 p.m.

1 business days

$400.01 - $1,000.00

$60.00

FEDEX OVERNIGHT arrive next day by 3 p.m.

1 business days

$1,000.01 - $2,000.00

$100.00

FEDEX OVERNIGHT arrive next day by 3 p.m.

1 business days

over $2000.01*

$200.00

FEDEX OVERNIGHT arrive next day by 3 p.m.

1 business days

  * There will be extra charge if order is heavily over the limit.

For Canada Orders:

Merchandise SubTotal

S & H
Charge

Shipping Method

Estimated
Delivery Time
(exclude any delays from custom)

$0.01 - $19.99

$4.99

International Standard Mail

1 - 3 weeks

$19.00 - $36.99

FREE SHIPPING

International Standard Mail

1 - 3 weeks

$37.00 - $66.99

$7.99

International Standard Mail

1 - 3 weeks

$67.00 - $99.99

$9.99

International Priority Mail

1 - 2 weeks

$100.00 - $199.99

$15.99

International Priority Mail

1 - 2 weeks

$200.00 - $999.99

$39.99

International Priority Mail

1 - 2 weeks

$1,000.00 - $1,499.99

$85.00

International Priority Mail

1 - 2 weeks

$1,500.00 - $1,999.99

$97.00

International Priority Mail

1 - 2 weeks

over $2,000.00*

$112.00

International Priority Mail

1 - 2 weeks

* There will be extra charge if order is heavily over the limit.

For International Orders:

Merchandise SubTotal

S & H
Charge

Shipping Method

Estimated
Delivery Time
(exclude any delays from custom)

$0.01 - $18.99

$4.99

International Standard Mail

1 - 3 weeks

$19.00 - $36.99

FREE SHIPPING

International Standard Mail

1 - 3 weeks

$37.00 - $66.99

$7.99

International Standard Mail

1 - 3 weeks

$67.00 - $199.99

$39.00

International Priority Mail

1 - 2 weeks

$200.00 - $599.99

$45.00

International Priority Mail

1 - 2 weeks

$600.00 - $999.99

$75.00

International Priority Mail

1 - 2 weeks

$1,000.00 - $1,499.99

$85.00

International Priority Mail

1 - 2 weeks

$1,500.00 - $1,999.99

$97.00

International Priority Mail

1 - 2 weeks

over $2,000.00*

$112.00

International Priority Mail

1 - 2 weeks

* There will be extra charge if order is heavily over the limit.

Return and Exchange Policy
If for any reason, our products do not meet your standard, we will be happy to take them back within 30 days from the date that you place your order. We refund & exchange 100% minus shipping & handling for any unopened and unused products. Please send e-mail to service@eyemimo.com to request a RETURN AUTHORIZATION NUMBER and then CLICK HERE to download the form. PLEASE NOTE: Refund may takes up to 2 billing cycles.

Processing Time
We process orders within 1 - 2 business days (we operate our business Monday through Friday). Please note that processing time does not include delivery time.

Refused Shipments
If our shipment is refused or fails to be accepted for any reason, there will be a 20% restocking fee plus shipping charge.

Back Orders/Out of Stock
We keep a good amount of inventory. However, in a rare occassion, we might have some products that are "out-of-stock" due to shipment delay from either carrier or supplier. If that happens after you place your order, we will refund in the same way you pay.

Tracking/Delivery Confirmation
We e-mail the shipment confirmation include Tracking or Delivery Confirmation Number once order is being processed. Excluding Singapore, there is no Tracking  or Delivery Confirmation Number at this time.

We ship with United States Postal service (USPS) or FEDEX.